We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number, address)

• Business information (company name, tax identification, business registration)

• Financial information (bank account details, transaction history)

• Communication records (emails, phone calls, chat messages)

• Technical data (IP address, browser type, device information, cookies)

We use the collected information for the following purposes:

• Processing and fulfilling your gold trading transactions

• Verifying your identity and preventing fraud

• Communicating with you about our services and updates

• Improving our website and services

• Complying with legal and regulatory requirements

• Analyzing usage patterns to enhance user experience

• Sending marketing communications (with your consent)

We may share your information in the following circumstances:

• With service providers who assist in our operations (payment processors, logistics partners)

• With regulatory authorities and law enforcement when required by law

• With professional advisors (lawyers, accountants, auditors)

• In connection with a business transaction (merger, acquisition, or sale)

• With your explicit consent for specific purposes

We do not sell your personal information to third parties.

We implement robust security measures to protect your information:

• Encryption of sensitive data during transmission and storage

• Secure servers with restricted access controls

• Regular security audits and vulnerability assessments

• Employee training on data protection and confidentiality

• Multi-factor authentication for account access

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy

• Comply with legal, accounting, or reporting requirements

• Resolve disputes and enforce our agreements

• Maintain business records for operational purposes

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal data (subject to legal obligations)

• Objection: Object to processing of your data for certain purposes

• Portability: Request transfer of your data to another service provider

• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and user behavior

• Provide personalized content and advertisements

• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Your information may be transferred to and processed in countries other than your country of residence.

We operate primarily in Ghana and Dubai, and may transfer data internationally for business purposes.

We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

By using our services, you consent to the transfer of your information to these locations.

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will take steps to delete it promptly.

If you believe we have collected information from a child, please contact us immediately.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of any material changes by posting the updated policy on our website.

The 'Last Updated' date at the top of this policy indicates when it was last revised.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: info@afrimexgold.com

Phone: +233 303 965 180 / +233 24 069 7997

Dubai: +971 545 422 699

We will respond to your inquiry within a reasonable timeframe.